17169 - Senior Service Designer
New Today
Location: National*
Closing Date: 10th May 2026
Interviews: W/C 25th May 2026
Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary**:
National: £58,511 - £65,329 (which may include an allowance up to £14,939)
London: £63,343 - £70,725 (which may include an allowance up to £14,882)
Working pattern: Full-time, Part-time, Flexible working
Contract Type: Permanent
Number of vacancies: 6
Vacancy number: 17169
We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
Please note this role requires you to pass Security Check clearance. Please click on the link for details.
We’re recruiting for Senior Service Designers here at Justice Digital, Data and Science to be part of our warm and collaborative LAA & Probation Digital teams.
This role aligns against Senior Service Designer from the Government Digital and Data Framework.
You’ll be welcomed into a thriving design community and into multidisciplinary teams, alongside user researchers, product managers, software developers and others to deliver world‑class, user‑centred services.
As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, excellent kit and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
Benefits
You’ll receive a range of excellent benefits when you join our department, including:
A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
Employees are allocated 10% of their working time for personal and professional development.
A £1k per person learning budget is in place to support all our people, with access to best‑in‑class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e‑learning platforms.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
You can find more details of the benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
Key Responsibilities
Analyse and interpret user needs and business objectives in complex service areas
Develop design concepts and service blueprints that reimagine how services can be delivered end‑to‑end
Facilitate design workshops with users, delivery teams and senior stakeholders
Design and test digital prototypes at speed to explore ideas and reduce risk
Contribute to the Design Community of Practice and help grow design standards and best practice
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
#J-18808-Ljbffr
- Location:
- United Kingdom
- Job Type:
- PartTime