Role: 2nd Line IT Systems Support Engineer

Location: Witney (4 days) Henley (1)

Salary: £40,000 - £45,000

‍Profile

A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team.

The ideal candidate will have experience of working in a 2nd Line IT Systems Engineer line role and have strong communication skills.

Having experience of working on a variety of projects will be a massive plus for this position.

It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week.

Key Responsibilities

To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring problems or concerns within the IT areas To contribute to the development & implementation of IT plans to enable it to support the growth of the business, whilst improving the efficiency and effectiveness of hardware, software, and systems Identify areas where improvements can be made in the IT service, and suggest enhancements to th...