3rd Line Support Engineer

New Today

We are recruiting two 3rd line support engineers to support and operate enterprise infrastructure within a managed hosting and data-centre environment. These roles suit engineers with solid, hands-on experience across compute, virtualisation, storage and networking, who are comfortable working within operational processes and shared service models.
Key responsibilities
Operate and support Wintel OR Linux platforms in a hosted / managed services environment
Build, maintain and troubleshoot VMware-based virtual infrastructure
Support general storage platforms and data-centre networking
Work alongside network and security teams to support firewalling and connectivity
Participate in incident, problem and change management processes
Support onboarding and adoption of customer infrastructure into service
Contribute to documentation, runbooks and operational standards
Required experience
Experience working in a data centre or managed service provider environment
Strong Wintel and Linux administration experience
Solid VMware experience (build, operate, troubleshoot)
General understanding of enterprise storage and networking concepts
Familiarity with firewalling concepts (Fortinet preferred)
Desirable
Exposure to Fortinet firewalls
Experience supporting customer-owned infrastructure in shared environments
Please note that this role requires a minimum of 3 days per week in the Hamilton office.
This is a phenomenal career opportunity. Please apply for immediate interview.
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Location:
United Kingdom
Job Type:
FullTime
Category:
IT