HBX Group Greater London, England, United Kingdom

Account Manager

HBX Group Greater London, England, United Kingdom

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Account Manager – UK & Benelux Region (Maternity Cover)

Location: Hybrid (London Office)

Reporting to: Area Manager

Employment Type: Full-Time

About the Role

The Account Manager is responsible for developing and nurturing long-term, differentiated, and sustainable partnerships with hotel partners. Through a consultative and data-driven approach, the Account Manager leads strategic negotiations, delivers compelling joint value propositions, and ensures the commercial success of the portfolio. This role is pivotal in the tandem model, working closely with the Account Optimisation Manager to align on strategy, execution, and performance monitoring.

Key Responsibilities

• Conduct face-to-face meetings with partners to present tailored, compelling propositions.
• Communicate the unique benefits of partnering with Hotelbeds.
• Lead high-stakes negotiations with new and existing partners.
• Secure favourable terms and close high-value sales agreements.
• Drive revenue growth
• Identify opportunities to improve contracting quality and conversion rates.
• Monitor and act on performance metrics
• Integrate HBX Group ecosystem solutions into partner strategies.
• Identify and onboard new strategic accounts.
• Collaborate with Business Development Managers to harvest signed acquisitions.
• Maintain accurate records in internal tools

What You’ll Bring

• Strong negotiation and influencing skills
• Strategic account planning
• Data analysis and insight generation
• Excellent communication and collaboration
• Adaptability and solution orientation
• Strong understanding of the London hotel market
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Highly organised and efficient with attention to detail
• Experience with tools such as Salesforce and Tableau

Ways of Working

• Operate in a tandem model with an Account Optimization Manager
• Align on shared goals and strategies through weekly planning and performance reviews
• Build influential partnerships with hotel suppliers through consultative engagement
• Adapt account growth plans based on hotel performance and market dynamics

Why Join Us?

• Be part of a redefined commercial approach focused on measurable impact
• Work in a collaborative ecosystem with cross-functional teams
• Help shape the future of our product offering in a key strategic region

At HBX Group, we believe that diversity drivesinnovation and makestravel a force for good. We're committed to creatinganinclusiveworkplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

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