Administrator

New Yesterday

Administrator - 12 Months Fixed Term
37 hours per week, Monday – Friday
Salary £24,309.00 per annum
This is a Real Living Wage role and your salary will increase to £25,948.89 from 1st April 2026 (£13.45ph)
What will you be doing in this role?
This role is part of our Asset Management team, who deliver a wide range of services to our customers including property repairs and compliance work such as gas and electrical safety.
You'll provide a wide range of admin support to the team.
This includes dealing with customer and colleagues queries via phone and email, updating and managing our systems, running reports, booking appointments, processing invoices and providing support for meetings and events.
What we are looking for in you
Customer service skills are really important. You'll be confident and experienced in communicating with people, including over the phone and email and have fantastic organisational skills. Previous experience in an admin role would be great.
The main things:
You'll have great communication skills - and be able to liaise with our tenants and colleagues in a polite and respectful way
You'll have excellent IT skills, particularly with Microsoft Outlook, Word and Excel
You'll be able to prioritise your work and show initiative to solve problems
You'll be able to provide an excellent standard of customer service to all tenants, customers and colleagues
Working Arrangements
This role will be based at our gorgeous dock-side offices.
Why work at Community Gateway?
We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits – have a look at the attached leaflet for more information. Our holiday entitlement starts at 26 days plus bank holidays (including your birthday off and Christmas closure!).
We also offer a company-paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.
Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, those who may be underrepresented in our organisation. We aim to be reflective of the communities in which we operate and if you speak a second language this can come in handy!
A bit more about us:
Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
And finally, we want to be a great place to work….so if you think you have the skills, experience and can live our values, then we want to hear from you..
If you haven't done so already, check out our candidate pack on our website for more about us and top tips for your application.
Dates for your diary:
The closing date for this role is Sunday 11th January 2026 atmidnight with interviews held on Thursday 22nd January 2026 and Friday 23rd January 2026.
We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.

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Location:
Elston
Salary:
£127,185
Job Type:
FullTime
Category:
Administration

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