Administrator

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An established engineering company is looking for a Administrator to support the sales team with order processing, customer communication, and general administration. This role is key to keeping sales operations running smoothly and delivering a high level of customer service. The Role You’ll manage customer orders, maintain accurate records, and act as a link between customers and internal teams. This is a full-time, office-based position. Key Responsibilities * Process customer orders accurately, including order checks * Manage the sales inbox and handle customer enquiries by phone and email * Provide updates on order status, delivery times, and availability * Support the sales team with day-to-day administration * Maintain accurate customer and sales records * Update and manage ERP/CRM systems * Liaise with warehouse, logistics, and finance teams * Produce basic reports and support KPI tracking * Ensure processes are followed and support audits when required Candidate Requirements * Experience in sales administration, order processing, or customer support * Strong attention to detail and organisation skills * Confident communicator with a customer-focused approach * Ability to manage multiple tasks and priorities * Good IT skills, including Microsoft Office * Experience with ERP or CRM systems preferred The Package * Salary: £26,000 per annum starting salary plus discretional bonus
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Location:
Small Dole, West Sussex
Salary:
£26,000 /annum
Job Type:
FullTime
Category:
Administration

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