37 hours per week, 52 weeks per year £41,048 - £44,844 per annum

Are you a dynamic, relationship‑driven professional who is passionate about shaping an outstanding experience for future students? We’re looking for an enthusiastic

Admissions and School Relationship Manager

to lead our admissions journey and strengthen our partnerships with schools, MATs, and youth organisations.

This is an exciting opportunity to join

City College Norwich

as part of the Registry team, play a central role in student recruitment, lead a motivated team, and deliver a seamless and supportive onboarding experience for every applicant.

As our Admissions and School Relationship Manager, you will:

Lead, organise and inspire a high‑performing admissions team. Manage workloads, priorities and deadlines to deliver an exceptional service. Build and maintain productive relationships with schools, MATs, youth organisations, and external stakeholders. Oversee all admissions data processes to ensure accuracy, compliance and timely reporting. Enhance the onboarding journey for applicants, including those facing barriers to learning. Continuously review, refine and communicate admissions processes and procedures. Analyse recruitment trends and provide evidence‑based recommendations. Champion a culture of continuous improvement across the team. Deliver training and development activities to keep the team up to date with policies and best practice.

What We’re Looking For:

A minimum Level 3 qualification (A‑level equivalent). Experience in further education, schools, HE, or a youth/education‑focused environment. A proven track record of successful recruitment, outreach, or engagement initiatives. Strong leadership skills with the ability to motivate and develop a team. A commitment to delivering customer service excellence. Outstanding communication and relationship‑building skills with staff, parents, students, and external partners. Competency in Microsoft Outlook, Word and Excel. A proactive, resilient and collaborative approach to work. A strong commitment to safeguarding, confidentiality and data protection.

Why Join Us?

Play a pivotal role in shaping the success of future students. Work in a collaborative, progressive environment that values continuous improvement. Opportunity for professional growth and development. Be part of a team dedicated to delivering an exceptional applicant experience.

Applications should be submitted online and include a supporting statement setting out how you meet the selection criteria. To apply please go to our website by clicking on the 'apply on company website' button. Closing date:

Midnight on Tuesday 14th April 2026

As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.