WorkingaspartofasmalltechnicalteamandreportingtotheHeadofDigitalDesignandDelivery,thisroleisresponsibleforthedesignandimplementationofAI-enabledsolutionsusing

MicrosoftCopilot,CopilotStudioandAzureAIservices.

TherolewillsupporttheneedsofProfessionalServicesandstudent-facingteamsacrosstheUniversitybydeliveringpractical,value-drivenAItoolsthatenhanceoperationalefficiency,servicequalityanduserexperience.

Therolewillworkcloselywithbusinessstakeholderstoco-designAIsolutions,definerequirements,andtranslatetheseintorobust,scalableimplementations.

ThisincludesbuildinggenerativeAIagents,automations,natural-languageanalyticstools,andCopilot-basedworkflowsthatmeetspecificoperationalchallengesacrossvariousprofessionalservicesteams.

Additionalresponsibilitiesincludesupportingtesting,providingexpertadviceregardingAIandensuringsolutionsaredeliveredtoahighstandardinalignmentwiththeUniversity'sstrategicaims.

KeyTasksAISolutionsConsultant

• Workingwithstakeholderstoreviewasetofusecasesandidentifycasesthatdeliverythebestreturnoninvestment.
• WorkingwithoperationalteamstorefinerequirementsanddesignAIimplementationstoensuretheyalignwithbusinessneeds.
• Creatingprototypesandproofs-of-concepttoassessfeasibilityandbusinessvalue.
• UsingtechnologiessuchasCopilotStudio,CopilotforM365andAzureAI/Foundryincollaborationwithstakeholderstohelpimplementsolutions.
• Supportingtestingactivitiestoensuredeliverablesmeetrequiredqualitystandards.
• AssistingteammemberswithtroubleshootingAIorautomationissues.
• CreatingreusableAIdocumentationandcomponentssuchaspromptlibraries,playbooksandblueprints.

OtherDutiesAISolutionsConsultant

• Theroleisexpectedtotakeastructuredandproactiveapproachtotheirwork,balancingimmediateprioritieswithlonger-termplanningforchangeinitiatives.Thisincludeseffectivetimeandresourcemanagement.
• TherolewillcontributetheirtechnicalexpertiseandbusinessinsighttocollaborativeworkacrossITServices.
• AstrongunderstandingofMicrosoftplatformsandtheirpracticalapplicationsisessentialtosupportsolutiondesignanddelivery.
• Therolewillworkcloselywiththewiderteamtoidentifyanddeveloppractical,value-drivensolutionsthatdelivermeasurableimprovementsalignedwiththeUniversity'sstrategicobjectives.
• TherolewillengagewithabroadrangeofstakeholdersacrosstheUniversity.Theywillsupporttheimplementationofnewsolutionsthatmeetstakeholderneeds,ensuringalignmentwithinstitutionalpoliciesandcompatibilitywithexistingsystems.

ThedutieslistedarenotexhaustiveandmaybevariedfromtimetotimeasdictatedbythechangingneedsoftheUniversity.Therolewillbeexpectedtoundertakeotherdutiesasappropriateandasrequestedbytheirmanager.

TherolemayberequiredtoworkatanyofthelocationsatwhichthebusinessofRoyalHollowayisconducted

Knowledge,Education,QualificationsandTrainingAISolutionsConsultant

ExperiencedesigningandimplementingenterpriseAIsolutionsthatdelivereitherproductivityenhancementsoruserexperienceimprovementsinmultipleorganisationsusingMicrosofttechnologies.

RelevantandrecentAIrelatedqualificationsand/orcertifications.

SkillsandAbilitiesAISolutionsConsultant

Expertindelivering,configuringandintegratingMicrosoftCopilot,CopilotStudio,PowerPlatformorAzureAIservices.

Abilitytodesign,developandimplementAI-enabledsolutionsinenterpriseenvironments.

Hands-onskillsbuildingconversationalagents,bots,automationsornatural-languagedatatools.

StrongabilitytocommunicateandtranslatecomplexAIconceptsintosimplelanguageforbothtechnicalandnon-technicalstakeholders.

Abilitytowriteclear,technicalandnon-technicaldocumentationandcreatingtrainingmaterialstosupportsolutiondeliveryandknowledgesharing.

Experiencegatheringrequirements,runningworkshopsandtranslatingbusinessneedsintotechnicalspecifications.

Experiencecoachingorsupportingcolleaguesonnewtechnicalcapabilities.

ExperienceworkingwithinthesoftwaredevelopmentlifecycleincludingawarenessofITILandAgiledevelopmentmethodologiesandframeworks.

ExperienceworkingwithinalargeorganisationtohelpleadanAIportfolioofworkacrossmultipledeliverystreams.

TPBN1_UKTJ