Air Export Coordinator

Manchester, Altrincham | up to £38,000 | Mon -Fri 9am – 5:30

About the Role

Our successful client is looking to expand their busy airfreight team in Manchester and are seeking a proactive Air Export Coordinator to manage shipments from start to finish. While your primary focus will be on air exports, you’ll also support air imports during peak periods to ensure customers and overseas partners receive exceptional service.

Key Responsibilities

Prepare quotations and export documentation

Complete customs declarations accurately

Track shipments and follow up on Pre-Alerts/Post Flights

Authenticate supplier invoices and complete customer invoicing

Ensure accurate cost entry for financial reporting

Record correspondence in eDocs

Resolve shipment and invoice queries

Promote additional services to clients

Follow internal SOPs and workflow tasks promptly

Understand Deferment and Government Gateway procedures

What you’ll need to have

Strong communication and organisational skills

Effective time management and commercial awareness

High attention to detail and problem-solving ability

Proficiency in Microsoft Office

Experience in freight forwarding or air operations

CW1 experience is a plus (training provided if needed)

Performance Indicators

Positive customer and staff feedback

Successful internal audits and regular appraisals

Meeting deadlines and enhancing service offerings

What’s in it for you?

Salary £35,000 - £38,000

Monday to Friday 9:00am – 5:30pm

Annual leave; 31 days (prorated down if not working 5 days). Increases after 3 years service by 1 day a year, up to a further 5 days

Volunteer Day: Additional 1 day per year paid to give back to the local community

Health cash plan service that the company contribute to

Pension scheme

Free Parking

Fresh fruit delivered weekly to all offices

Paid sick leave, after probation

EAP Program and Virtual Doctor service

Long service financial rewards

Death In Service benefit of x3 salary

Based in Altrincham