Description

Key Responsibilities

• Support the customer team with the preparation, printing and organisation of documents.
• Support the planning team with various administrative tasks including digitisation of operational activities.
• Maintain clear, accurate records (audits, site documentation, compliance records, etc.).
• Assist with Street Works administration using Street Manager.
• Liaise with internal teams (such as site managers and sub-contractors) to gather information and keep tasks on track.
• Update internal systems and trackers to ensure live visibility of works status.
• File and archive documentation in line with contractual and audit requirements.
• Support the preparation of reports for internal and client review meetings.
• Respond to general administrative queries in a timely and professional manner.
• Ensure all documentation aligns with UU and company standards and processes.

• Complete the Business Administrator Level 3 apprenticeship standard.
• Develop knowledge of utilities operations, compliance requirements and Street Works legislation.
• Build capability in data management, document control and stakeholder communication.
• Gain experience in supporting a live operational contract within a regulated environment.

Experience and Qualifications

•  Strong organisational skills and attention to detail.
•  Good written and verbal communication skills.
•  Comfortable using Microsoft Office (Excel, Word, Outlook).
•  Willingness to learn new systems (e.g., Street Manager, internal planning tools).
•  Ability to manage time effectively and prioritise tasks.
•  Professional and proactive approach.

Salary and Benefits

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