Area Manager - QSR

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Area Coach - Multi-Site Operations Leader Salary up to £55k Expanding group We are seeking an experienced and people-focused Area Coach to oversee a portfolio of up to six fast-paced delivery locations within a designated region. This is a field-based leadership role focused on driving performance, developing managers, and ensuring excellent customer experiences. The successful candidate will lead and support Restaurant General Managers, helping them improve operational standards, team engagement, commercial results, and overall site performance. You will play a key role in coaching leaders, building strong teams, and creating a culture of accountability, recognition, and continuous improvement.

Key Responsibilities

People & Leadership

Coach and develop site managers to improve leadership capability and operational standards Support recruitment, succession planning, and talent development across the region Build a positive, high-performing culture focused on engagement and recognition Ensure teams are fully trained and resourced

Customer Experience

Drive consistently high standards of customer service across all sites Conduct regular site visits and provide hands-on coaching Support complaint resolution and initiatives that improve customer loyalty

Commercial Performance

Deliver sales growth through strong execution of promotions and local initiatives Coach managers to exceed targets and identify new opportunities Support business planning and local market strategies

Profitability & Operations

Manage labour, food, and controllable costs to maximise profitability Review KPIs, analyse trends, and implement action plans Ensure compliance with food safety, health & safety, and brand standards Lead implementation of new systems and operational improvements

What We're Looking For

Proven multi-site management or area manager experience in hospitality, retail, or QSR Strong people leadership and coaching ability Commercial awareness with experience managing P&L performance Excellent communication, organisation, and problem-solving skills Results-driven with the ability to influence and motivate teams Full UK driving licence

Why Apply?

This is an exciting opportunity to join a growing, customer-focused business where you can make a real impact, develop teams, and drive regional success. Ideal for an ambitious operations leader looking for their next challenge. INDFOH

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Location:: United Kingdom
Job Type:: FullTime