Location: West London (Chiswick, Brentford & Isleworth) Salary: £47,777 + EOY Bonus Would you like to start the new year, with an exciting new career, within a safe and secure industry, working for a fast growing organisation, with ambitious growth plans? The role We are looking for an experienced, commercial Retails/Sales Area Manager to play a key role in ensuring the smooth running of a small cluster of self-storage locations across West London. You will need to be very customer focused and sales/KPI driven. Our Area Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place. This is a multi-site role, based in our Chiswick store, with responsibility for the Isleworth and Brentford Container sites. It is full-time, working 5 days out of 7, with some weekend and bank holiday working. Company Benefits * Staff discount on storage and retail products * Management Training and Development programme * Great bonus scheme * Contributory pension scheme * 30 days holiday, including bank holidays * Employee ‘free perks’ scheme * Additional benefits after a qualifying period Who we’re looking for * Goal oriented, with a proven sales track record * Thrives in a varied, team environment * Excellent communication skills and customer service skills * A good level of numeracy and people management experience What you’ll do Sales and Customer Service * Drive teams to convert sales and help customers make informed decisions * Achieve sales targets by maximising sales opportunities * Provide outstanding customer service, always keeping our values in mind * Resolve customer complaints, address customer concerns, and explain company policies Store Growth and Development * Meet the revenue and growth targets, and control costs within a reasonable jurisdiction * Manage the growth and development of the store and employees * Demonstrate an active approach to achieve goals and objectives Manage and Train Employees * Recruit, train, develop and support staff to keep the standards of your team high * Motivate staff to give their best results * Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets Administration * Ensure effective administration of the store so that company systems, policies and procedures are always adhered to * Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals * Promote the store in the local community by networking and liaising with local shops and businesses Please apply now for immediate consideration and immediate interview