Assistant Manager

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Assistant Manager | Harrods Concession, Knightsbridge | £38,000 + BenefitsWe're recruiting for an exceptional Assistant Manager to support the leadership of a high-performing concession within Harrods-one of the world's most prestigious luxury retail destinations.Representing a well-established, founder-led premium brand, this is a rare opportunity to operate within a globally recognised environment synonymous with excellence, service, and heritage.This boutique-style concession combines high footfall with a discerning international clientele, requiring a refined approach to service, strong commercial awareness, and an unwavering attention to detail.The OpportunityAs Assistant Manager, you will play a pivotal role in driving performance and elevating the in-store experience. Leading from the front, you will spend the majority of your time on the shop floor-engaging with clients, supporting your team, and ensuring the highest standards are consistently delivered.Working closely with the Store Manager, you will help oversee daily operations, champion sales performance, and uphold the brand's reputation within a luxury setting.Key ResponsibilitiesSupport the leadership, coaching, and development of a high-performing teamDrive concession performance, delivering against KPIs including UPT and ATVDeliver an elevated, personalised, and seamless client experienceMaintain impeccable visual merchandising standards in line with luxury expectationsAssist in managing rotas, staffing, and daily operationsAct as a brand ambassador, ensuring excellence in every client interactionFoster a collaborative, polished, and high-performing team cultureAbout YouExperience in a premium or luxury retail environmentA natural ability to build rapport with a discerning clientelePolished, professional, and highly service-orientedCommercially aware with a strong sales focusA collaborative leader who inspires and develops othersPassionate about product, storytelling, and delivering exceptional serviceThe EnvironmentFounder-led brand with a strong identity and heritageHigh-performance culture within a globally renowned luxury setting'Best idea wins' approach-encouraging initiative and innovationSupportive leadership with a focus on empowerment and trustFast-paced, client-centric environment with an emphasis on excellenceWhat's on Offer£38,000 salary + benefitsOpportunity to work within HarrodsExposure to an international luxury clienteleCareer progression within a respected premium brandA refined, fast-paced environment where service and standards are paramountBH35914JBRP1_UKTJ
Location:
South West London
Job Type:
FullTime

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