Role Overview Assistant Store Manager – Llandudno, Wales, United Kingdom – Part‑time, 28 hours per week. Salary: £26,000 – £30,500 per year (full‑time equivalent) with monthly bonus 10–20%. Working days: Monday to Sunday. Permanent position. What You’ll Do

Drive store performance by analysing sales, KPIs and customer feedback, using insights to make commercial decisions. Support the Store Manager in planning and executing business strategies that deliver on sales targets. Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact. Build, lead and nurture a diverse, inclusive and engaged team to unlock their full potential and support their development. Deliver clear and consistent communication, impactful feedback, and support with regular development conversations. Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team. Be a Pandora ambassador on the shop floor, bringing deep product knowledge, passion for storytelling and a commitment to our brand values. Inspire your team to create unique, personalised and meaningful moments for customers by role‑modeling our selling ceremony. Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care. Support daily operational tasks including rotas, stock control, till operations and managing security, health & safety, and compliance. Plan staffing levels in line with commercial needs and seasonal trends. Ensure high shop floor standards, smooth stock management and overall operational excellence.

Qualifications

Proven experience driving sales and profitability in a store setting. A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team. Strong communication and organisational skills with the ability to multitask, prioritise and adapt to changing business needs. A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values. A growth mindset – someone who thrives on feedback, embraces change and is always looking to raise the bar. A well‑presented appearance with a taste for desirable products and a passion for retail. Prior experience with a leading brand and/or desirable consumer product retailing is preferred.

Benefits

A highly competitive salary. Monthly bonus of 10% if sales targets are achieved (potential 20% for stretch targets). Generous jewellery uniform allowance. Employee discount for you and your loved ones. ‘Wear box’ access – select jewellery to wear each time you’re working. Exclusive retail, hospitality and entertainment discounts via our online benefits platform. Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and more. Parties, incentives and gifts throughout the year. Clear career progression and training opportunities, empowering you to grow and succeed.

About Pandora Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. It operates over 2,700 concept stores in more than 100 countries. Equal Opportunity Statement Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring a fair and equal opportunity to demonstrate competencies and skills while removing bias and discrimination. We encourage applicants to refrain from adding identity‑related elements such as a photo, marital status or age. If you require reasonable adjustments for your interview, please let us know. Application Process Strong applicants are encouraged to apply to submit an application.

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