Join to apply for the Associate Consultant, Managed Services role at Vena Solutions

1 week ago Be among the first 25 applicants

Join to apply for the Associate Consultant, Managed Services role at Vena Solutions

Location: United Kingdom - Remote (0004)

Department: Managed Services

Location: United Kingdom - Remote (0004)

• Maintain and manage a portfolio of customers subscribed to Expert Services offering
• Build and foster strong client relationships, gaining credibility and trust
• Provide design and architectural guidance applying best practices and product knowledge for our customers
• Regularly touch base with clients throughout the contract life cycle and participate in business reviews and product feature demonstrations
• Conduct one-on-one training session and provide ad-hoc coaching for design and template construction
• Provide technical configuration for the customer including data modeling, Vena scripts, template build/design etc.
• Work with clients on strategic planning and roadmap for expanded use of Vena
• Partner with Customer Success team to nurture the customer in being a Vena advocate and identify expansion opportunities
• Other duties, as assigned
  
  

• You have 2+ years of software implementation, consulting or finance/accounting experience
• You are customer service focused and in possession of superior client interaction skills, with the ability to communicate to all levels across an organization You have exceptional organizational, presentation, and communication skills
• You demonstrate a strong knowledge of financial processes and applications such as budgeting, forecasting, and general reporting
• Possess advanced proficiency in Excel, with experience in working with and building models utilizing advanced functions and formulas
• You are a proven top performer with a diligent work ethic and willingness to go the extra mile to ensure Customer Success
• You have technical prowess, love to play with technologies, and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end users
• You are tenacious and have a talent for solving sticky situations, creating consensus and turning customers into advocates
• You are a great team player and can also thrive in self-managed and independent environments
  

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

Referrals increase your chances of interviewing at Vena Solutions by 2x

Get notified about new Managed Services Consultant jobs in United Kingdom.

Senior Manager Global Corporate Network & Managed Technology Services

Customer Success Manager (Technical), UK

London, England, United Kingdom 6 hours ago

Customer Success Manager - Healthcare Technology

Senior Customer Success Manager (Remote - UK)

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 month ago

Senior Customer Success Manager - French Speaking

Senior Customer Success Manager - Remote UK

Customer Success Manager - Italian speaking - Remote

Enterprise Customer Success Manager -UK (Remote, London)

Kingston Upon Thames, England, United Kingdom 2 weeks ago

Customer Success Manager (SaaS – NHS Datasets)

Business Analyst | Renewables | Housing and Utilities | £600/Day Outside IR35 |Renewable Services – 6 months rolling | Remote

Senior Enterprise Customer Success Manager - EMEA

Principal Customer Success Manager - Strategic (Remote)

London, England, United Kingdom 1 week ago

Customer Success Manager (Enterprise Software)

Strategic Customer Success Manager - EMEA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.