Audio Visual Project Coordinator

Brief Overview of Role:

Working within a rapidly expanding Audio visual company, the role is to provide high-quality operational support to our clients customers and internal business functions. BTO owner of the internal PM process, ensuring jobs are delivered within agreed timescales. This role is office-based at our client's HQ in Maidenhead, all candidates will need to live within a commutable distance.

The Benefits:

Salary up to 35K based upon experience

28 days holiday including the 8 bank holiday days- with incremental increases for long service.

Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension our client pays 3%. After one year in the company pension our client matches the 5%, after one years service a salary sacrifice option is available.

Bupa Health care after 6 months including dental cover

28 days holiday including the 8 bank holiday days- with incremental increases for long service.

Bonus scheme: Our client also has a company scorecard bonus which has financial goals, once a successful candidate has passed their probationary period then you are eligible to participate when the company hits the targets, this is not a contractual bonus but today the value is 10% of base salary.

Audio Visual Project Coordinator Accountabilities Include / Knowledge & Key Skills

PM Support Activities:

BTO owner - Managing and coordinating team sessions and master project list.

Quality assurance of project collateral received and created for all projects across the team from start to finish.

Responsible for closing projects and ensuring the as-built drawings are in the configuration.

Creating and distributing of RAMS when required

Attendance at all BTOs team calls for awareness of current projects

Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager

Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off

Assisting the sales team with internal documentation

Preparing Subcontractor Scope of Works templates based upon information provided by the Project Manager and coordinating the purchase order with the ISEs.

Coordinating Site Survey Projects.

Arranging resources and booking dates with the customer.

Obtain documentation and forward the site surveys to the Sales Consultant

Supporting the Senior PC in day-to-day activities

Essential:

Strong customer service and support focus with a desire to deliver a high-quality service

Good interpersonal and communication skills

Self-motivated with the ability to take ownership and responsibility

Ability to multitask, work under pressure, and meet tight deadlines

A desire to learn and improve skills and knowledge

Fast learner, energetic, enthusiastic

Positive can-do attitude

Team player

Good numeracy and written skills

PC skills Excel, Word, PowerPoint

Processing PM and Design Team Timesheets as allocated by the Operations Manager

FOH Phone answering

IMS and Quality Policy awareness and development

Supporting the PM or Operations Manager in calls/ad hoc administration requirements

Critical Success Factors:

Achieving High levels of customer satisfaction

Demonstrations of ownership of problems

Delivering projects within agreed timescales

Comply with departmental processes and procedures

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