About the Role You will be based in our office in Teddington and provide outreach and home visits to people living all over Richmond borough working within our team of experienced benefits advisors and volunteers. The Benefits Service provides disabled people and carers with one-to-one confidential advice on disability benefits including support with form filling, application forms and appeals, outreach work and home visits. As a Welfare Benefits Adviser, you will: Provide clear, accurate, and confidential advice on disability-related welfare benefits, including PIP, Universal Credit, ESA, and DLA Support clients with benefit applications, appeals, and refer on for tribunal representation Offer advice in person, over the phone, online, and via written correspondence Work collaboratively with other professionals to provide holistic support Help ensure that no disabled person misses out on the financial support they are entitled to Our clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements. You will have a background in advice giving, with knowledge of welfare and benefits, particularly those for disabled people and carers. The work can be stressful at ti...