Business Change & Journey Manager

New Yesterday

AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with NatWest to support contingent recruitment processes. On behalf of NatWest, we are looking for a Business Change & Journey Manager for a 6-month contract based in Edinburgh, with hybrid working .
NatWest is a major UK retail bank, providing every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.
Purpose of the Role:
As a Business Change & Journey Manager, you will play a key role in delivering a packaged current account refresh programme. Working as part of a newly established project team, you will support the design and implementation of proposition, pricing, benefit, and journey changes across a suite of current accounts, ensuring effective governance, risk management, and clear communication to customers and colleagues.
As a Business Change & Journey Manager, you will be responsible for:
* Delivering proposition, pricing, and customer journey changes as part of the packaged current account refresh programme.
* Onboarding and managing third-party suppliers to introduce new benefits and revise or...
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Location:
Dalkeith
Salary:
not provided
Job Type:
FullTime
Category:
Management & Consultancy

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