Business Development Manager - Online
New Yesterday
Through its Global Commercial Services Group (GCS), American Express is a leading issuer of commercial cards / expense management solutions, and B2B supplier payments instruments serving more than 60% of the Fortune 500 companies, as well as tens of thousands of mid-sized corporations worldwide in over 200 countries. In the UK, our Global Client Group (GCG) is a diverse team of highly skilled client management professionals responsible for developing, expanding and managing the relationships of our most prestigious global commercial services clients located and headquartered in the UK market. We have a Director opportunity based in London and starting with immediate effect.
This GCS GCG Director position is responsible for providing global strategic thought leadership, leading a global, regional and local team, fronting key GCS negotiations, managing senior relationships and driving profitable business growth with some of our largest global customers, located and headquartered in the UK. The team, therefore, have a combined global, regional and local market accountability, executing the global strategy of their headquartered portfolio and the regional and/or local strategy for GCG customers headquartered elsewhere, predominantly the U.Equally, the Director will operate across GCS in an open and collaborative manner, interfacing with the local GCS UK team, GCG colleagues in all other regions and all other GCS business functions including Servicing, Pricing, Product Management, Field Enablement, Implementation, Legal, Risk, Global Business Development and Marketing etc.
The position involves leading a team of five client managers with global, European and local UK responsibilities. The team currently manage a portfolio of 9 global clients, 9 regional clients and 1 local UK client.
Drive a highly engaged and skilled global/regional/local client management team by providing strong inclusive people leadership and strategic thinking
Continue to build and execute a clear business plan which retains, expands and grows this portfolio
Drive segment growth across the UK and other markets, closing remaining T&E gaps and accelerating B2B business expansion through deep relationship management, strong pipeline management and partnership with other teams
Understand the clients changing requirements for net zero travel policy in the future and look to support this while maintaining revenues
Demonstrate a strong growth mind-set and agile innovative thinking to drive differentiated value to customers and revenue generation via customized approach
A strong understanding of the commercial payments industry would be advantageous
The ability to design and execute a clear business plan across a complex, global environment, and translate that into actions and tactics that drive sustainable growth and retention
A clear track record of results-driven commercial leadership, in a global, multi-market, cross-border team environment
The ability to analyse and interpret business results and manage performance
A strong business development and/or consultative sales background, growing and expanding business through collaboration, influence and negotiation
A clear understanding of the global nature of our business and how cultural differences can influence clients strategic decision making
The ability to solve issues, take business decisions
Creative problem solver / proactive thinker
The ability to leverage strong internal partnerships across all areas of our business and beyond
This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Career development and training opportunities
- Location:
- London
- Job Type:
- FullTime