Company description:

Founded in 2012,

Forterro

has grown to become a category leader in industrial software

with strongholds in Europes top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 2,500+ employees provide and support software for more than 13,000 industrial businesses.

Our products

are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers ability to operate efficiently and compete effectively.

Job description:

Initiate calls to potential customers from a list of provided leads, including existing customers targeted for cross/up-selling, prior customers, and potential new customers. Establish and maintain positive customer relations by providing prompt and accurate services. Proactively sell targeted products/services as part of customer interactions. Identify customer needs and offer solutions that match Forterro's offerings. Work towards sales targets and objectives set by the company. Respond to customer-initiated calls to activate services, request changes in products/services, and resolve any product, service, or billing issues. Keep track of customer interactions and follow up to close sales effectively. Liaise with Forterro Finance teams as required for billing and other financial aspects of sales transactions. Coordinate with other departments to ensure a seamless customer experience. Maintain records of sales activities, customer responses, and follow-up actions. Report sales performance and any customer feedback to the management.

Required profile:

Initiate calls to potential customers from a list of provided leads, including existing customers targeted for cross/up-selling, prior customers, and potential new customers. Establish and maintain positive customer relations by providing prompt and accurate services. Proactively sell targeted products/services as part of customer interactions. Identify customer needs and offer solutions that match Forterro's offerings. Work towards sales targets and objectives set by the company. Respond to customer-initiated calls to activate services, request changes in products/services, and resolve any product, service, or billing issues. Keep track of customer interactions and follow up to close sales effectively. Liaise with Forterro Finance teams as required for billing and other financial aspects of sales transactions. Coordinate with other departments to ensure a seamless customer experience. Maintain records of sales activities, customer responses, and follow-up actions. Report sales performance and any customer feedback to the management.

What we offer:

Flexibility and family-friendliness:

Organise your working day with flexible working hours and the option of mobile working

for your work-life balance. Experience community:

We live an open corporate culture with flat hierarchies, short decision-making processes and a strong team spirit. Grow with us:

Take advantage of individual further training opportunities and regular training courses to develop your professional and personal strengths. Mobility:

Receive a subsidy for public transport or take advantage of the option of a JobRad bike

for stress-free, sustainable and flexible commuting. Stay healthy:

Take advantage of our fitness, wellness and health offerings

for your physical and mental well-being. Work in a modern environment:

Benefit from the latest technical equipment for productive and enjoyable work. Shape the future:

Work on exciting projects in a dynamic industry and take advantage of international development opportunities in a global environment.

TPBN1_UKTJ