Category Manager - BPO Services | £65k | W London
New Today
Category Manager - BPO Services | £65,000 + Benefits Package | Prestigious Market Leading FTSE100 | West London / Surrey / Berkshire (Hybrid)
To apply & learn more please send your CV to jobsoe@bramwithconsulting.co.uk
Do you possess a strong indirect procurement background and knowledge / first hand experience across BPO, outsourcing, offshoring or the management of third party services? If so, this Category Manager role represents an unique opportunity to step into a dynamic role with an international scope at a major FTSE100 brand that are dominate the market withing their field.
This is your chance to further develop your BPO / Outsourcing experience by contributing to the sourcing and supplier strategy for a range of Third-Party Managed Services across markets such as South Africa, India and Eastern Europe. As the Category Manager for BPO you'll be responsible for a multi-million-pound global spend, shaping the way that these offshore partnerships deliver value and performance for the business.
This Category Manager role will sit within a strong outsourcing team at the centre of a key customer-facing function that have great visibility and influence across internastional operations and procurement.
Key Responsibilities:
- Manage end-to-end sourcing and contract management for global outsourced and BPO services.
- Manage the supplier strategy across onshore, nearshore and offshore delivery models.
- Drive negotiations, commercial strategy, and long-term supplier performance.
- Ensure strong stakeholders management across procurement, customer service, commercial and tech.
- Identify opportunities to optimisatise cost, innovate and transform operations through third-party sources.
- Develop procurement strategies that support high performance across business operationa and services.
Required Experience:
- 3 years + of strong Indirect procurement experience (ideally IT, Tech, Professional Services, Markeitng)
- Knowledge of how Outsourcing / Offshoring models work in practice.
- Knowledge of how Third-Party Services operate or can be leveraged to drive value / transformation.
- Any exposure to BPO, Outsourcing, Offshoring, ITO or other management of Third-Party Services would be a bonus and advantageous.
- Confident engaging with senior stakeholders and aligning sourcing strategies to business goals.
- Strategic mindset with strong commercial awareness and data-driven decision-making.
If you're ready to take the next step in your procurement career, contact Oskar at jobsOE@bramwithconsulting.co.uk for a confidential discussion.
Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Buyer, Global Procurement, Strategic Sourcing, BPO, Business Process Outsourcing, ITO, Indirect Procurement, Managed Services, Communications, Technology, Tech, Telco, IT, Contact Centres, Communication, Third-Party Services, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Nearshoring, Third-Party, Third-Party Outsourcing, Professional Services, Technology, IT Procurement, Tech Procurement, West London, South West London, North West London, Surrey, Berkshire, Sussex, Hampshire, Hertfordshire, Buckinghamshire, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Watford
#J-18808-Ljbffr- Location:
- Greater London, England, United Kingdom
- Salary:
- £60,000 - £80,000
- Category:
- Management & Operations
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