Change Manager, Hybrid, Maidstone, Kent. 60k
1 Days Old
Near Maidstone, Kent Up to 60k + Annual Performance Bonus Hybrid - 4 Days in Office After Probation
Are you a strategic thinker with a passion for change management and system design?
Join a successful, fast-growing company near Maidstone as Systems Design Manager, where you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.
This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.
Your Mission
- Own the system roadmap - plan improvements and keep pace with strategic goals
- Manage and deliver change projects from concept to implementation
- Lead and mentor a team of Business and Test Analysts, setting clear goals and fostering collaboration
- Drive process improvement, documentation, and risk mitigation
- Translate business requirements into technical design documents and clear project artefacts
- Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities
- Champion change control, managing the full lifecycle from idea to implementation
- Conduct out-of-hours testing once per week
What You'll Be Doing
- Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides
- Facilitate workshops to elicit requirements and align stakeholders
- Support continuous improvement using Agile, Waterfall, or Kanban methodologies
- Communicate clearly and confidently across all levels of the business
- Ensure technical designs and solutions are robust, scalable, and user-focused
What You'll Bring
Essential Experience & Skills:
- Strong background in Change Management and systems/process design
- Demonstrable experience managing end-to-end software development lifecycle
- Proven leadership and team management skills
- Comfortable using tools like Azure DevOps, ClickUp, SQL, and Microsoft Office (Word, Excel, Visio, PowerPoint)
- Stakeholder engagement and facilitation skills
- Experience creating technical specifications and user stories
- Understanding of Agile, Waterfall, or Kanban methods
Desirable Know-How:
- Knowledge of C#, Classic ASP, or Java
- Familiarity with software testing and QA processes
The Ideal Candidate Will Be
- Highly analytical and detail-oriented
- A confident communicator with a plain-English approach
- Adaptable, with a resilient mindset and strong problem-solving skills
- Organised, with the ability to juggle multiple projects and shifting priorities
- A supportive leader, committed to team development and collaboration
- Results-driven, tracking KPIs and proactively managing risks
- Location:
- England, United Kingdom
- Salary:
- £60,000 - £80,000
- Category:
- Management & Operations