A leading service organisation in Birmingham is seeking a Head of Service Delivery to ensure the effective delivery of IT and Business services. The role requires overseeing service operations, ensuring alignment with strategic objectives, and leading cross-functional teams. Candidates should have significant experience in service management, strong ITIL knowledge, and proficiency in budgeting. The position offers an exciting opportunity to enhance operational performance and service delivery within a dynamic environment. #J-18808-Ljbffr