Job Description

About the Role

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

We're looking for an experienced Personal Injury Claims Handler to join a growing legal team in Glasgow. You'll manage a varied caseload of road traffic accident (RTA) claims, guiding clients through the claims process with professionalism, empathy, and efficiency.

You'll liaise with insurers, medical experts, and other professionals to progress claims smoothly and achieve the best possible outcomes. This is a fantastic opportunity for someone who enjoys responsibility, client interaction, and working in a supportive, collaborative environment.

• Manage a caseload of personal injury claims arising from road traffic accidents

• Act as the main point of contact for clients, providing clear and confident advice

• Liaise with insurers, solicitors, and third-party professionals

• Ensure cases progress efficiently while meeting deadlines and compliance standards

• Proven experience handling RTA personal injury claims

• Strong organisational skills and ability to manage multiple cases

• Excellent written and verbal communication skills

• Client-focused mindset and a proactive, team-oriented approach

• Competitive salary based on experience

• Hybrid working for work-life balance

• Pension scheme

• Death-in-service benefit

• Private healthcare cover

• Generous annual leave entitlement

• Supportive team environment with opportunities to grow

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. xbpsjku Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.