Client Support Adviser (Fast Protection Team)
New Yesterday
£26,450 basic salary + 8% bonus + great team culture!
Looking for a fast-paced role where you can make a real impact behind the scenes? We’re one of the UK’s leading Life Insurance Brokers, and we’re growing our Fast Protection Team (Client Support).
This is a detail-driven, admin-focused role where you’ll manage client journeys end-to-end, helping move families from unprotected to protected. It’s busy, rewarding, and perfect for someone who thrives on organisation, ownership and getting things done.
We’ve featured in the Sunday Times ‘Best Companies to Work For’ list and built an excellent reputation on Trustpilot! Don't just take our word for it, go ahead, check us out!
What you’ll be doing:
Managing client journeys from start to finish with accuracy and care
Proactively progressing cases to keep everything moving
Handling inbound calls and supporting clients when they need it most
Communicating clearly with clients and advisers
Managing sensitive conversations with professionalism and empathy
Keeping systems updated and everything on track
We’re looking for:
Strong attention to detail and solid admin skills
Someone highly organised who can manage multiple cases at once
A confident communicator with a positive attitude
Resilience and the ability to handle challenging conversations
A proactive mindset — someone who takes ownership and solves problems
What’s in it for you?
£26,450 basic salary
8% bonus based on personal and company performance
Industry-leading training and ongoing support
Clear progression opportunities
A supportive, high-performing team environment
Meaningful work that genuinely helps people
Location & start date
Start date: ASAP
Location: Leeds, London or Milton Keynes
Office-based initially, with hybrid options over time
What’s the process like?
Apply with your CV (no AI here, we actually read them!)
Informal chat with Sophie to get to know you
Formal interview at our office
Clear feedback throughout, no ghosting!
Have we enticed you enough?
Apply now and we'll be in touch as soon as possible
- Location:
- LS1 8EQ
- Salary:
- £26,450 /annum
- Job Type:
- FullTime
- Category:
- Consulting
