Account Manager Credit Control & Collections

Full Time | Permanent | Up to £29,000 + Benefits

We are a recruitment agency hiring on behalf of our client, who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management.

The Role

Youll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme.

Key responsibilities

• Manage delinquent accounts and resolve outstanding balances
• Confidently handle difficult phone conversations with customers
• Negotiate partial and extended payment arrangements
• Build strong relationships with field and sales teams
• Track performance, provide forecasts and support monthly planning
• Promote and support credit programmes across the business

What Were Looking For

• Experience in Credit Control / Debt Collections (Financial Services or similar)
• Confident communicator with strong negotiation skills
• Organised and able to manage multiple accounts
• Self-motivated, positive and results-driven
• Good IT skills including Microsoft Office

Qualifications: 5 GCSEs (or equivalent) or 24 years relevant experience

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