Do you have a background in collecting debt, working within a call centre or within telesales? Do you want to work in a busy environment which is supportive, challenging and nurturing which exposes you to lots of training? If so, then this is the job for you!Benefits33 days holiday including bank holidaysMonthly commission (on average £250 - £300 per month)Excellent transport links (bus, train)Central to town and local amenitiesLife insurancePension contributions of 3% after 3 months probationDedicated training programme and going supportOur clients are leaders in debt resolution. They are a close-knit friendly business where youre not just a number! Youll be working with a team to deliver exceptional customer service to their customers who are in arrears with their utility bills. Youll be working closely with their customer to help them resolve their utility debt by walking them through their options with empathy and understanding. This is an inbound and outbound customer service operative role where youll be the front-line contact helping customers to find the right solution to manage their outstanding utility bills and arrears. You will also assist our clients field agents set up payment plans and process payments from customers.Skills and ExperienceIf youve worked within credit control, telesales, debt recovery or call calling in a call centre environment we want to hear from youYou must be organised and able to prioritise workloadIts important you can express empathy with customers whilst being able to lead a conversation to get the debt resolvedYou must be resilient and tenaciousProven track record of working towards targets and achieving themOther InformationNo CCJs, IVAs or bankruptciesMust be willing to undergo a DBS checkHours are Monday to Friday8.00am 4.30pm9.00am 5.30pm9.30am 6.00pmJBRP1_UKTJ