We are seeking an experienced Commercial Account Handler to join the Renewals team of an established commercial broker, where you will play a key role in helping clients protect their business assets and liabilities. In this client-focused position, you will support the management of a portfolio of clients, reviewing existing insurance coverage, assessing changes in risk, and liaising with a panel of insurers to secure the most appropriate and cost-effective policies for the year ahead. You will provide clear and confident guidance on policy terms and conditions, working closely with the claims team to ensure clients fully understand their coverage, while responding promptly to queries and maintaining accurate records of all communications. Alongside delivering an exceptional level of service, you will identify up-sell and cross-sell opportunities, build strong and lasting relationships with clients and stakeholders, and collaborate with internal teams to enhance the overall client experience. The ideal candidate will have proven experience in a Commercial Account Handler or similar role within the commercial insurance or SME sector, a strong understanding of insurance principles and the wider market, and experience supporting the management and retention of a client portfolio. You will be client focused, with excellent relationship building skills, confidence using analytical tools, and either hold or be working towards a CII qualification. TPBN1_UKTJ