Commercial Operations Director

New Yesterday

I am seeking an experienced Commercial Director to take ownership of a complex, high-value (£50m) public-sector contract. This role is critical to stabilising, mobilising, and transforming the contract from tender award through delivery and into long-term business-as-usual (BAU) operations. The successful candidate will bring order to a challenging post-tender environment, establish robust commercial and delivery frameworks, and act as the senior commercial interface between us and the client, and internal delivery teams. This is a hands-on leadership role, requiring someone comfortable operating in ambiguity, resolving legacy issues, and building scalable, auditable commercial models suitable for public-sector scrutiny. Key Responsibilities Contract Mobilisation & Stabilisation Take ownership of the contract post-award and bring structure to a complex and evolving delivery environment Lead the mobilisation and onboarding phase, ensuring contractual obligations, deliverables, and dependencies are clearly defined and achievable Establish a clear deliverable model aligned to the contract, technical scope, and expectations Commercial & Financial Management Own all commercial governance for the contract Resolve tender-phase ambiguities, assumptions, and inconsistencies Put in place robust invoicing, cost tracking, and revenue recognition processes Ensure accurate, timely, and auditable invoicing in line with public-sector requirements Manage variations, change control, and commercial risk throughout the contract lifecycle Contract Tracking & Performance Implement effective mechanisms to track contractual obligations, KPIs, SLAs, and milestones Provide clear reporting to senior stakeholders on financial performance, risk, and delivery status Ensure compliance with public-sector governance, audit, and assurance requirements Transformation & Change Lead the transformation phase of the contract as services move from mobilisation into steady-state delivery Align commercial models to evolving operational realities Support changes to scope, service models, or delivery approaches while protecting our commercial position BAU Transition & Long-Term Management Oversee the transition from transformation into BAU operations Ensure the contract is commercially sustainable, well-governed, and scalable Act as long-term commercial owner of the relationship Stakeholder Management Serve as senior commercial interface with the client Build trusted relationships with stakeholders, suppliers, and partners Work closely with internal teams including operations, finance, legal, delivery, and executive leadership Skills & Experience Required Essential Proven experience as a Commercial Director / Head of Commercial / Senior Commercial Manager Strong background in public-sector contracts, ideally local authority or government Experience managing large, complex contracts (£20m+), preferably £50m+ Demonstrated ability to: Untangle complex tender outputs Create clear delivery and commercial models post-award Establish invoicing and governance from first principles Strong understanding of contract mobilisation, transformation, and BAU transition Excellent stakeholder management skills, including senior public-sector clients Comfortable operating in high-pressure, ambiguous environments Benefits Pension Scheme EV Car Salary Sacrifice Scheme Cycle to Work Scheme Flexibility within the 37 hours p/week 33 days Annual Leave Life Assurance (4 x Salary)

TPBN1_UKTJ
Location:
United Kingdom
Job Type:
FullTime
Category:
Management;Management