We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.

Sounds great, what will I be doing?

You'll manage a caseload, act as a key contact, and develop person-centred recovery plans that promote social goals and community integration. Using trauma-informed, strength-based approaches, you'll help service users access resources, attend appointments, and engage in wellbeing activities. The role involves liaising with statutory and voluntary organisations, attending clinical meetings, and ensuring accurate documentation in RiO. You'll champion recovery-focused communication, uphold safeguarding and quality standards, and participate in supervision and ongoing professional development. What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a candidate with an NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You should have a strong understanding of mental health, recovery principles, and co-production, along with experience working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential. Excellent communication and relationship-building skills, confidence in group facilitation, and the ability to work both independently and as part of a team in a fast-paced environment are key. You will be proficient in IT systems, including electronic case management tools, and demonstrate resilience, adaptability, and clear professional boundaries. A commitment to person-centred, trauma-informed practice is fundamental to this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!

Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered