Consultant | Consumer Industries | Strategic Communications

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role

The Strategic Communications division of FTI Consulting (NYSE; FCN) is one of the world’s largest strategic business and financial communications consultancies; with over 800 people in more than 25 key markets. FTI works with some of the world’s leading companies throughout the UK and around the world, to provide expert advice to address their most pressing communications and business challenges.

Part of FTI’s Strategic Communications practice; the UK Consumer Industries team builds and protects the reputations for some of the most exciting brands across retail, leisure and hospitality and travel, both in the UK and internationally. We value teamwork, creativity, diligence, intellectual curiosity and fun. Work is varied across Corporate Reputation and spans corporate comms, campaigning and financial PR.

We are currently seeking a Consultant to join a growing team of 15 professionals in London.

What You’ll Do

Deliver to Clients

• Driving delivery of day to-day-account management
• Manage client expectations and anticipate their needs
• Work alongside colleagues to ensure timescales and quality assurance are adhered to
• Ensure client programmes are agreed and project plans are in place
• Take ownership of research projects/ campaigns and others client/ team needs to ensure work is delivered promptly, to a high standard
• Focus on client retention through exemplary service delivery
• Anticipate potentially challenging situations and evaluate alternatives with senior team
• Assist senior team members in creatively preparing and delivering the client programme

Support Business Development

• Seek and support new business opportunities and produce fresh ideas
• Help the team expand the Consumer Industries portfolio through business with existing clients and the broader FTI group
• Proactively network with media and industry contacts, as well as potential clients

Team Involvement

• Participate in weekly team meetings by contributing ideas and share client information with the team
• Manage team meeting agenda ideas and deliverables
• Share knowledge, insights and experience with colleagues
• Develop relationships with other teams within FTI

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

#LI-Hybrid

What You Will Need to Succeed

Basic Qualifications

• Educated to degree level or equivalent
• Experience in a PR agency (or in-house communications role) at Consultant/Account Executive or early Account Manager level
• Possess or have the desire to develop excellent contacts with the media
• Exceptional written and verbal communications skills

Preferred Qualifications

• Ability to build strong rapport/relationships at all levels within FTI Consulting, client organisations and the media
• Experience in the Consumer, Retail and Leisure sectors an advantage
• Takes a pragmatic and ‘can do’ approach, demonstrating high levels of personal responsibility and task ownership
• Excellent organisational and planning skills
• Ability to work effectively within a busy team and the ability to prioritise a varied workload

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

#LI-Hybrid

Additional Information

• Job Family/Level: Op Level 1 - Consultant

About the company

FTI Consulting is a business advisory firm headquartered in Washington, DC, United States.

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