40 Leadenhall

We're pleased to be recruiting a Corporate Receptionist to join our Rapport team at a newly appointed client site in the City of London, 40 Leadenhall. The position is offered on a 9‑month fixed‑term maternity cover basis.

The workspace is thoughtfully designed to support innovative businesses, progressive thinking, and meaningful collaboration.

This role is perfectly suited to someone who naturally connects with people and creates an immediate sense of welcome for every guest entering the building. You'll be a key member of a high‑performing, professional team dedicated to delivering exceptional service and memorable first impressions. Strong organisational skills, a proactive mindset, and excellent communication are essential, along with the confidence to take ownership and manage priorities effectively.

Type of contract: Full-time, 9-months fixed term contract

Hours: 40 per week (Monday-Friday; shift rota basis between 7AM - 7 PM with some flexibility as per business needs)

Salary: £35,000 pro rata

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, full access to the Screening Room, Wellness Spaces and discounts on hair, beauty and fitness treatments!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities:

The Guest Services Ambassador is responsible for overseeing all ground‑floor reception and lobby hosting across 40 Leadenhall, ensuring every visitor receives a warm, professional, and seamless welcome. The role plays a key part in creating a positive first impression of the building, maintaining high service standards, and supporting a smooth arrival experience for all guests.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Bring energy, flexibility, and a proactive mindset, with strong attention to detail and a genuine desire to learn and develop.
• Have a confident, outgoing personality with the ability to build strong relationships with both internal and external stakeholders.
• Be a customer‑focused team player, recognised for being friendly, patient, reliable, and proud of the service you deliver.
• Adapt positively to change, lead by example, and motivate others through a consistently upbeat and supportive approach.
• Demonstrate a strong desire to be part of a high‑performing team where your contribution truly matters.
• Communicate clearly and effectively, both verbally and in writing.
• Maintain excellent personal presentation and strong interpersonal skills.
• Bring previous customer service experience, ideally gained within a corporate, five‑star luxury hotel, or premium airline environment.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.