This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Join our Rapport team as a Corporate Receptionist, based at a prestigious British multinational risk management, insurance brokerage and advisory firm, located in the vibrant heart of the City of London near Fenchurch Street. This is your chance to be the welcoming face of a dynamic workplace, where every interaction matters and first impressions count.

You will thrive in a culture built on teamwork, integrity, and respect, delivering exceptional service and building strong relationships with clients and colleagues alike. If you are personable, professional, and enjoy being at the centre of a busy, collaborative environment, this role is for you.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota between 7:30 AM and 5.30 PM)

Salary: £33,258 per annum

What will you get?

• Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

• Welcoming guests at the reception and escorting them to their meeting rooms or required destination within the building
• Proactively managing guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally
• Providing administrative support at all times
• Booking meeting rooms and ensuring all AV & other required equipment are provided
• Liaising with the events team and managing the catering support for the meeting room spaces
• Handling all internal and external calls in a professional manner

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Be passionate about delivering high standard service and going the extra mile
• Have an outgoing personality and be able to easily build rapport with key stakeholders
• Be able to demonstrate excellent communication skills, both verbal and written
• Understand professional etiquette, with great time management, self-discipline, and focus
• Be proactive, flexible, with great attention to detail and ambition to learn and grow
• Preferably have reception experience in a corporate or hospitality environment

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.