Credit Controller – Multi–Entity Role Credit Controller required for Felixstowe company, will be responsible for managing the end–to–end credit control function across multiple business entities within the group. This role ensures timely collection of payments, accurate customer account management, and consistent credit risk practices while supporting stakeholders across finance and operational teams.

Key Responsibilities Credit Control & Collections Manage the full credit control process for several entities, ensuring KPIs and cash–collection targets are achieved. Proactively chase outstanding debts Maintain aged debtor reports and escalate overdue accounts as required Negotiate payment plans while protecting commercial relationships

Customer Account Management Set up new customer accounts and conduct credit checks within agreed credit policy Monitor credit limits across all entities and take action when accounts exceed approved terms Reconcile customer accounts, allocate payments accurately, and resolve discrepancies promptly

Intercompany & Multi–Entity Management Manage debtor ledgers for multiple companies, ensuring correct posting in each entity Coordinate with entity-specific finance teams to align processes and reporting standards Assist in month–end closing by preparing debtor ageing, bad-debt provisions, and cashflow forecasts

Issue Resolution & Stakeholder Support Liaise with internal teams (Sales, Customer Service, Operations) to resolve disputes or invoice queries Work with external customers to provide PODs, statements, and invoices when requested Maintain strong relationships with key accounts across all entities

Reporting & Compliance Produce weekly and monthly debtor reports for each entity Identify high–risk accounts and recommend actions to minimise exposure Ensure compliance with internal policies, company credit terms, and relevant financial regulations Support audits by preparing documentation and responding to auditor queries

Skills & Experience

* Proven experience as a Credit Controller, ideally within a multi–site or multi–entity environment.

* Strong knowledge of credit control processes, aged debt management, and financial reconciliations.

* Excellent communication, negotiation, and stakeholder–management skills.

* Strong organisational skills and ability to prioritise workload across multiple ledger