We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Job Title:     Credit Controller Location:     Bolton Reports to:  Credit Control Manager Salary:          Up to £26,000 per annum Hours:          9am-5pm. Monday to Friday Contract:     Fixed Term, 12 months About the role To support the Credit Control Manager with providing an efficient and customer focused service for the management of invoicing and cash collection. The role will strive to ensure that timely payments are made, incoming funds are processed and reconciled, and account queries are resolved on a timely basis. Key Responsibilities: Work closely with customers to undertake effective collection and obtain earliest possible settlement of accounts to maintain cash flow. Understand and follow customer procedures to ensure invoices are compliant and processed efficiently. Maintain and build relationships with customers to maximise early payment of termly and monthly invoices. Work collaboratively with other departments to ensure excellent service. Liaise with internal departments, to resolve queries and manage these through to resolution. Proactively engage with customers to deal with queries and to identify and manage the need for credit notes. Send Statements & copy invoices where requested. Process and reconcile incoming funds via accurate daily cash allocation. Perform monthly accounts reconciliations as required. Action and monitor all debtors; and Liaise with the Credit Control Manager to accurately forecast incoming cash receipts. Essential Previous relevant experience working within a Credit Control or finance setting. Experience of finance systems Minimum of 4 GCSE's grade C Highly numerate and accurate with handling financial data. MS Office, including Excel to a good level. Professional demeanour, positive and flexible attitude, good inter- personal and communication skills and accuracy. Ability to work under pressure and meet tight deadlines. Be able to work alone and as part of a team to tackle tasks proactively. Show good initiative and take ownership of tasks or issues. Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We're on a mission to give our colleagues an amazing work/life balance! Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.