Credit Hire Claims Handler
14 Days Old
This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform.
Excited to make an impact? Here are the details What you'll do
TPA Management & Oversight: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong working relationship with regular feedback Technical Expertise & Complex Case Support: Provide specialist Credit Hire expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders Credit Hire Claims Handling & Capability Building: Initially manage credit hire claims directly, while contributing to the design and delivery of technical training to strengthen in-house expertise Platform & System Development: Support the development of the Global Claims Platform, shaping efficient processes and helping position it as market-leading Strategy, Governance & Compliance: Contribute to the long-term Credit Hire strategy, implement protocols and Know Your Opponent approaches, and ensure robust governance and performance oversight Process Improvement & Escalation Management: Lead initiatives to improve efficiency, digital adoption, and customer experience, acting as the final escalation point for complex or high-value credit hire cases. What were looking for
Market Knowledge: Proven experience in managing Protocol Agreements, GTA cases and awareness of all current legal cases within the Credit Hire Expert Level Technical Knowledge: A high level of technical competency, which can be demonstrated in case handling and through case discussion Data Analysis: Ability to utilise data to interpret performance trends and translate insights into actionable commercial strategies Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Insurance
