Customer Development Technologist
New Today
Monday to Thursday: 8 to 5, Friday: 8 to 4Purpose of the role:To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands-on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.Key activities will include:Main technical contact for customer briefs, working directly with customer NPD teams, leading discussions, providing evidence-based recommendationsWork closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionalityAnalyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trialsLead commercially driven factory trials that directly support customer strategiesEvaluate trial output with a customer-first commercially minded approachActively share category insights, market signals and emerging opportunitiesContinuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teamsBuild effective cross-functional ways of working that accelerate customer projectsWho are we looking for?Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition)Understanding of NPD project lifecycleEducated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented productsExperience conducting product trials and analysing performanceStrong understanding of how to translate scientific principles into customer solutionsWorks effectively both independently and within cross-functional teams. Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism. Takes pride in work, adapts to changing priorities, and helps drive collective successThe position offers an attractive basic salary, performance bonus and contributory pension scheme. If you are a proactive, organised and an enthusiastic team player then look no further.JBRP1_UKTJ
- Location:
- Leeds, West Yorkshire
- Job Type:
- FullTime