Customer Service Administrator - Warrington

1 Days Old

Join the Team That Keeps Our Community Safe and Secure!
Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives.
Assignment Details:
The role is working 40 hours per week, working between the hours of 6:30am-8:30pm (rolling shifts every 6 weeks) and you will be working 2 in 4 weekends. Pay rate is £12.71 Start Date 13th April Training will be onsite for expected 3-4 weeks between the hours of 9am-5pm , once complete the role will become hybrid - working 3 days from home and 2 days at the Warrington office.Why You'll Love Working With Us:
Gain invaluable hands-on experience Thrive in a supportive and inclusive work environment Unlock opportunities for personal and professional growthYour Role:
Identify, investigate and manage data for daily/weekly reporting Raise required documents for non-compliance reporting to External Agencies Collation and distribution of required evidence requested by internal and external customers Dealing with incoming and outgoing communication from all customers Diary Management including listing court cases; updating Microsoft outlook diary and systems Manage and process team email inboxes and queries Receive and accurately process all notifications and enquiries in relation to electronic monitoring orders Deal with specific requests for compliance, witness statement's and subject event history from internal and external customers Liaison with Internal personnel and external agencies including (but not limited to) Courts, Police, CPS, Probation and YOS/YOTs Update and maintain required records and systems Conduct work audit process including regular quality reviewsWhat You Bring:
No prior experience needed - we'll provide all the training you need! Excellent IT skills, including but not limited to Microsoft packages Excellent Communication skills both verbal and written BPSS clearance (handled by Adecco upon successful application) DBS clearance (or a willingness to obtain one) Outstanding communication and interpersonal skills with an excellent standard of verbal English Ability to work flexibly, both independently and as part of a dynamic team Keen attention to detail and strong problem-solving abilities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Location:
Warrington, Cheshire
Salary:
£12.71 /hour
Job Type:
FullTime
Category:
Administration