Do you want to make a meaningful impact on people’s lives? Are you ready to play a vital role in helping individuals with neurological challenges regain their independence and quality of life?

If the answer is yes, then it would be great to hear from you.

At NEUROPhysio Scotland, our purpose is to empower people facing neurological challenges to achieve their full physical potential. We are searching for a compassionate, organised, and proactive Customer Service Administrator to join our team and ensure our exceptional physiotherapy services are delivered seamlessly.

What You’ll Do:

As the first point of contact for our clients, you will provide a reassuring and professional presence, helping vulnerable individuals navigate their journey with us. You will support our incredible team of neurophysiotherapists by optimising their schedules, ensuring their diaries run smoothly, and keeping our administrative processes efficient and up-to-date.

Working closely with our Practice Manager, you’ll take on essential daily tasks, ranging from managing client enquiries to coordinating appointments and assisting with administrative functions. Your efforts will directly contribute to improving the lives of those we serve.

What We’re Looking For:

• A natural communicator who can provide clear, compassionate guidance to clients and their families.

• A born organiser with a knack for making systems work efficiently.

• Someone who thrives in a dynamic environment and takes pride in ensuring everything runs like clockwork.

• Proficiency with IT tools (Microsoft Office and CRM systems) and a willingness to learn new systems like Jane App.

Why Join Us?

At NEUROPhysio Scotland, you’ll be part of a purpose-driven team that genuinely cares about making a difference. You’ll have the flexibility to work remotely from home initially, but you will be required to move to our Glasgow base in the future. In this role, you’ll not only grow your skills but also experience the satisfaction of knowing your work directly impacts people’s lives for the better.

Ready to Join the Journey?

If this sounds like you, we’d love to hear from you! Email us at info@neurophysioscotland.co.uk with a brief introduction, and we’ll set up a time to chat.

Let’s work together to make progress possible for people living with neurological challenges.