Customer Service Administrator - Temp to Perm

Aldershot, Hampshire

£12.71 per hour | Office-Based | Immediate Start

Hours:

Monday to Thursday: 08:30 - 17:30

Friday: 08:30 - 17:00

Benefits:

Growing company with long-term opportunities Hugely supportive working culture Training and development opportunities Workplace pension 28 days holiday (including bank holidays)We're currently working with a well-established, family-owned business based in Aldershot who are looking to recruit a Customer Service Administrator on a temp to perm basis.

This is a busy and varied role, ideal for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.

The Role

Building strong relationships with customers and providing a high level of service. Handling a high volume of calls and emails. Processing orders from quote through to delivery. Raising and managing orders on internal systems. Preparing and checking order confirmations. Progressing quotes, approvals, and orders. Liaising with internal teams including production and dispatch. Managing customer queries in a timely and professional manner. Escalating any issues or complaints where required.What they are looking for:-

Previous experience within a customer service or administrative role (1-3 years) Strong communication skills, both written and verbal Confident working with numbers and processing orders Highly organised with the ability to meet deadlines A positive, proactive attitude with a strong work ethic Excellent attention to detail Comfortable working in a fast-paced, changing environment Strong team player with a customer-focused approach Must be able to commute to Aldershot (within ~45 minutes)INDCAM