Customer Service Advisor - Belfast
New Today
Are
you someone that has a wealth of life experience which could help
you navigate challenging situations? This could be resilience from
raising a family, or the life skills you’ve built up from years of
building relationships with those around you. If so, you have the
transferrable skills to succeed in a Customer Service Billing role
with
EE. Why
not use your skills to make a difference and join our Billing Team
in Belfast? We need people like you to speak with our customers
over the phone about their account, listen to their needs and work
together to find the best possible
outcome. We
understand that life never stands still, and like most roles within
EE, this opportunity is designed with flexibility in mind. We’re
here to support you in being successful, meaning we’ll do
everything we can to make sure you don’t miss that appointment, or
can look after your family in an emergency. Just a few ways we’re
doing this include giving you the opportunity to schedule your own
breaks and banking time, and the option of occasional home
working. What’s
in it for
you? A
great starting salary of £25,087.00 (£12.82 per hour), plus
incentives and bonuses. Huge discounts on EE
& BT products including your Mobile and Broadband – saving you
hundreds of pounds every year. Online GP –
Giving you access to a GP via telephone or video 24/7 for both you
and your immediate family, fully funded by
us. Market leading paid carer’s leave, up to 2
weeks off for carers to give that bit of extra support to our
colleagues who are caring for family or friends who are disabled,
ill or elderly. Family Leave – Equalised
maternity, paternity, and adoption leave, giving all parents 18
weeks full pay and 8 weeks half pay in the first year, however they
choose to grow their family. Support in carving
your own career path. We are passionate about developing our people
and we’ll support you to achieve the career you
want. Volunteering days, so you can give back
to your local community. Optional Private
Healthcare and Dental, to protect you and your
family. On top of all that, we’ve got
a great team culture, meaningful support and tailored training to
help you build a lasting career. What are you waiting
for?
- Location:
- Northern Ireland
- Job Type:
- FullTime