Customer Service Advisor

New Today

:
IMH Recruitment is seeking an experienced Customer Service Advisor to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence.
Key Responsibilities:
* Deliver exceptional customer service as the first point of contact.
* Handle customer inquiries and provide accurate product/service information.
* Build strong relationships with customers.
* Coordinate deliveries by liaising with couriers and customers.
* Manage and update customer accounts using various systems and databases.
* Process orders and manage related administration tasks.
* Handle complaints effectively with professionalism and care.
* Respond to inbound calls and inquiries via email or live chat.
Essential Skills:
* Strong problem-solving abilities.
* Excellent verbal and written communication skills.
* Proficient in using computers and multiple systems.
* Previous experience in call handling, email handling, or live chat.
Hours and Pay
* Monday to Friday
* 11:30am - 20:00pm
* £27,040.00 (plus OTE £1000+ per annum)
* Opportunity to work with a well-respected company with offices across the UK.
How to Apply:
Please apply with an up to date CV. For more information, please call the office on (phone number removed)!
Job Types: Full-time, Temp to perm
Apply
Location:
Wath Upon Dearne, Rotherham
Salary:
£27,040 - £28,040 /annum
Job Type:
FullTime
Category:
Customer Services

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