Customer Service Advisor

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Customer Service Advisor Our client, a representative of an Insurance and Financial Services provider is currently seeking an Administration Assistant/ Customer Service Advisor to join their long standing and productive team. This is a full time, permanent position, based in north Walsham. Key Skills, Knowledge & Experience: The successful candidate needing to be able to build rapport and focus on customer conversations while navigating through

in-house IT systems. Excellent communication skills both written and verbal, along with a good knowledge Understanding of office IT products, including MS Word, Excel and Outlook. A

full UK driving license

is also required. Key Responsibilities: Delivering

support to the partners

and other members of the team by preparing the relevant documentation for client review meetings. Processing policy changes Helping with the

customer billing system. Provide excellent customer service by having real conversations with clients, ensuring that they find the best insurance product to suit their needs. Dealing with existing and new customers supporting with inbound and outbound telephone calls, as well as cross-selling and up-selling company products. Adhere to

compliance regulations

and a good degree of multi-tasking. The desired candidate should be looking for a long-term career and will be given the opportunity to progress and gain industry related training, to further their knowledge and understanding of products. For further details regarding this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

TPBN1_UKTJ
Location:
United Kingdom
Job Type:
FullTime
Category:
Customer Service