Are you an experienced customer service professional with a background in New Build Housing?\n\nApproach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Essex office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints.\n\nWhat 's in it for you?\n\n * Competitive basic salary (D.O.E)\n\n * Generous annual leave entitlement + bank holidays\n\n * Bonus potential\n\n * Potential future career growth\n\nWhat are we looking for?\n\n * Experience working in a customer services role, ideally within the new build housing or property sectors.\n\n * Ability to provide concise and accurate written or numerical reports when required\n\n * Confident communicator both verbally and written\n\n * Good computer skills (especially Word and Excel)\n\nKey Responsibilities:\n\n * Manage all communication and administration related to Customer Care.\n\n * Resolve validated complaints efficiently, seeking direction when necessary.\n\n * Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades.\n\n * Update and maintain defect...