Customer Service Representative- Epsom
6 Days Old
Epsom, Surrey
£26,000 starting salary + bonuses
Office-based, hybrid option after probation
Join a friendly team in Surrey as a Customer Service Representative. If you thrive on variety, enjoy problem-solving, and take pride in delivering exceptional service, this could be the perfect opportunity for you.
What you'll be doing:
Handling customer enquiries via phone and online with professionalism and accuracy
Administering mortgage accounts (completions, payments, transfers, amendments)
Managing accounts, including opening, closing, and transfers
Preparing letters and responding to enquiries
Performing cashiering duties and supporting internet account processes
What you'll bring:
Excellent organisational and communication skills
A logical, analytical approach to problem-solving
Accuracy and attention to detail
Ability to multitask and adapt quickly
IT literacy and eagerness to learn
Experience in customer service
Benefits & Perks:
Scaled pension scheme
25 days holiday allowance, rising to 28 with service
Parking permit for a local car park
Discretionary bonus based on company and personal performance
Perkbox membership
- Location:
- Epsom
- Job Type:
- FullTime
- Category:
- Customer Service & Support
