Customer Service Representative

New Today

PE Global is currently recruiting for a Customer Service Representative for a leading multinational manufacturer of construction and mining equipment client based in Solihull.
This is an initial 12 months contract position.
£14.05ph PAYE or £18.99ph Umbrella.
Duties of the role/Responsibilities • Addressing customer issues and resolving complaints. Ensuring all customer communication is clearly documented. • Answering inbound customer service inquiries. Providing analysis or troubleshooting and redirecting them when appropriate. • Identifying issues and determining appropriate course of action for effective resolution. • Understanding of products and services offered, providing appropriate solutions to customer queries.
Education/Experience • Degree or equivalent Customer Service experience • Oracle, Salesforce and PowerBi experience highly desirable. • Experience in a leasing environment
Interested candidates should submit an updated CV. Please click the link below to apply ***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***
Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reaso...
Location:
Solihull
Category:
Customer Service & Support

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