We are seeking a proactive and customer-focused Customer Support Executive to join our dynamic contact centre team. You will be the first point of contact for both business customers and end-users, providing professional and efficient support for the end-to-end returns process, technical issues, delivery queries, and claims management. Why work for us? Draper Tools is a family business with a rich history, a strong, supportive family culture and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years! Plus, we are proud winners of Employer of the Year 2025 at the Solent 250 Awards. We believe there are four key reasons why you should work for us: Were a trusted brand : there is a reason why weve been in business for over 100 years and show no signs of slowing down. Well welcome you: work plays a significant part in all of our lives, so weve built a happy and inviting environment...