Database Officer

London (Hybrid – 1 day per week in office)

£33,000 – £35,000

We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services.

We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work.

You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.

Key Responsibilities:

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• Maintain and cleanse CRM data (e.g. Raiser’s Edge or similar)
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• Process and reconcile donations with Finance
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• Run regular processes (e.g. direct debits, Gift Aid)
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• Produce data selections and reports for fundraising campaigns
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• Manage database access and support colleagues with queries
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• Ensure GDPR compliance and data integrity
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Key Requirements:

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• Experience using CRM systems (Raiser’s Edge desirable)
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• Strong Excel skills (Pivot Tables, Lookups, data cleaning)
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• Experience working with large datasets and data imports
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• High attention to detail and accuracy
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• Understanding of GDPR and data protection
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• Strong organisational and time management skills
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• Good communication skills and a collaborative approach
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Benefits:

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• 25 days annual leave + bank holidays
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• 7% employer pension contribution
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• Life assurance (3x salary)
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• Hybrid working
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• Employee wellbeing and discount schemes
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