About The Role
We are looking for an enthusiastic, motivated, and highly professional individual who would like to be part of Alzheimer’s Society Dementia Adviser Service in North-East Lincolnshire. This will cover Grimsby, Cleethorpes, Immingham and surrounding villages. The Dementia Service provides responsive and individualised support to people affected by dementia.
You will manage your own case load, pan and facilitate a monthly dementia café and host pop up information stands. You will be part of a highly motivated and supportive team, where you will share responsibility of some admin tasks, including local service telephone cover, building relationships with a range of local contacts, networking with health and care professionals and voluntary sector organisations and working together to make dementia a priority in North East Lincolnshire.
You will be part of the Alzheimer’s Society Dementia Support and Partnership Directorate, we delivery direct support to people affected by dementia and their caregivers ensuring that they are at the centre of decision-making and have access to the right support at the right time.
About you

- An empathetic listener, and effective communicator who adapts their style to suit the audience – from carers and families to medical professionals and colleagues, using a non-judgemental manner and a person centred, empowering approach.
- As a result of your assessment be able to identify, signpost and refer people to services that meet their individual needs.
- Possess good IT skills to be able to accurately record keep using our client record systems with meaningful and valuable data.
- Understand client confidentiality and how this is applied when representing client needs. 
- Be able to manage your time and workload effectively, have the ability to work autonomously and as part of a team
- Live within, or in commutable distance from North East Lincolnshire, able to travel across the area.

Interview dates: 15th August
What you’ll focus on:

- Offer a vital and compassionate dementia advice service to identify people’s needs support with advice and guidance in person, over the telephone, via virtual options or in writing; working from our office hub, your own home, information stands and out in the community.
- Network and collaborate with other organisations who can support the needs of people affected by dementia.
- Develop an inclusive proactive approach in reaching people with dementia and carers who may not otherwise access our services
- Plan and facilitate monthly memory café, creating a safe and welcoming space for people affected by dementia and role manage volunteers who support our work.
- Have resilience to manage and support challenging and potentially emotional situations.
- Provide high quality services that are compliant with Alzheimer’s Society’s policies and meet legal requirements, such as Data Protection and Safeguarding.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

 

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

 

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.