Plan-It Homecare Ltd is a health care organisation providing supported living and domiciliary care services to people in the community. We work across 2 local authorities and looking to expand our reach and services. We are looking for an energetic and forward thinking individual who is willing to join our team to achieve the set goals. As a deputy Manager, you will be tasked with the responsibilities to support and promote a caring and supportive environment for Plan-It Homecare customers and staff by implementing very high standards of professional care and support.
Key tasks for the ideal Candidate include:
Supports the registered manager in the day-to-day operations of the organisation, ensuring high-quality, person-centered care and regulatory compliance
Participate in the growth of the organisation by liaising with new and existing clients of the organisations
Check for new referrals and accept the ones we can safely support in conjunction with the registered manager and care co-ordinator
Design and review care plans and risk assessments of new and existing clients
Liaise with trainers / training organisations to ensure that relevant training is delivered
Supports the registered manager in Liaising with other members of the management team to ensure that our clients receive the best quality of care and support available
Supports the registered manager in attending to all safeguarding meetings and carry out safeguarding investigations according to standards
Supports the registered manager in attending to all clients complaints and ensure a speedy and satisfactory resolution
Supports the registered manager in checking for correct implementation of safety procedures
Supervising the audits of all aspects of the organisations to ensure compliance
Support the financial planning and implementation of the organisation
Support with the management, appraisal, supervision and mentoring of staff assigned to you
Liaising with other professionals and organizations to ensure that our clients are well supported
Undertake regular client reviews
Participate in the on-call rota
Provide a positive and supportive environment for both service users and staff
Any other duties to ensure the smooth running of the organisation
Experience / Skills Required
Demonstrable Experience of Working in a Domiciliary Care Setting in a senior staff position.
Proven Experience Working with Clients Who Have Age Related illness, Learning Disability and Mental Health Condition
Excellent IT Skills
Excellent Customer Service Skills
Excellent Problem-Solving Skills
Excellent Communication and Leadership Skills
Positive Attitude and Keen to make a Difference
Positive Attitude to Change and be Innovative
Understanding of the Role of Social Services, Health, Care, Housing Service and Business Development
Knowledge and Understanding of Safeguarding Issues and Ability to Address them appropriately
Diploma Level 3 or above in Health and Social Care
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